PRIVACY POLICY

Last Updated: November 2025

Elevate (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our virtual assistant, automation, marketing, or creative services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal details such as:

  • Name

  • Email address

  • Phone number

  • Business name

  • Billing details

  • Project information

  • Any information you voluntarily submit through forms or communication

Usage Data

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the site

This helps us improve website performance and user experience.

Client Project Files

If you hire us for VA, marketing, automation, or branding services, we may collect:

  • Documents

  • Media files

  • CRM access (limited and permission-based)

  • Platform credentials (optional & encrypted)

2. How We Use Your Information

We use collected information to:

  • Provide and manage services

  • Respond to inquiries

  • Process payments

  • Personalize your experience

  • Improve our website

  • Communicate updates, promotions, or important notices

  • Maintain security and prevent unauthorized access

3. Sharing Your Information

We do not sell your personal information.

We may share your details only with:

  • Trusted third-party providers (payment gateways, CRM tools, email platforms)

  • Legal authorities, if required to comply with law

  • Internal contractors or team members assigned to your project (under confidentiality agreements)

4. Data Security

We implement industry-standard practices to protect your information, including:

  • Encrypted communications

  • Limited access to sensitive data

  • Secure payment processing

  • Regular system monitoring

However, no data transmission is 100% secure, and we cannot guarantee absolute protection.

5. Cookies & Tracking

We may use cookies, pixels, or analytics tools to improve user experience and website performance.

You may disable cookies through your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

  • Access or update your information

  • Request deletion of data

  • Opt out of email marketing

  • Request a copy of collected data

To make a request, email us at [insert email].

7. Third-Party Websites

Our site may link to external websites. We are not responsible for their privacy practices or content.

8. Changes to This Policy

We may update this Privacy Policy at any time. Changes become effective once posted on this page.

9. Contact Us

For questions, concerns, or data requests, contact:
📧 elevate@email.com
🌐 www.elevate.com